Apply credit-lending expertise as a Senior Credit Specialist with CIBC, working remotely while supporting complex credit issues and client applications.
In this full-time position, you will guide CIBC partners, including Cards Call Centre and Banking Centres, on complex credit matters. You will communicate with clients to obtain, clarify, and verify information efficiently. The schedule supports processing centre hours Monday through Saturday, 8:00 am to 8:00 pm.
Key Responsibilities:
- Provide guidance on complex credit issues to CIBC partners
- Support Cards Call Centre and Banking Centres
- Obtain, clarify, and verify client application information
- Deliver clear communications and positive client experiences
- Uphold CIBC guidelines, policies, rules, and procedures
Requirements:
- Extensive experience in a credit-lending environment
- Excellent problem-solving and root-cause analysis techniques
- Fluency in French and English
- Ability to navigate multiple software applications and dual monitors
- Flexibility for Monday-to-Saturday processing centre hours
Bring credit expertise, client service, bilingual communication, and problem-solving skills to CIBC's remote credit services team.
Senior Credit Specialist Remote Banking in Québec employer: Canadian Imperial Bank of Commerce (Canada)
Canadian Imperial Bank of Commerce (CIBC) fosters a relationship-oriented work culture that empowers employees to make meaningful impacts. The bank emphasizes professional growth through leadership opportunities and a supportive environment, encouraging team members to excel in their roles. With a commitment to client service and community engagement, CIBC offers a dynamic workplace for those passionate about banking.
Contact Details:
Canadian Imperial Bank of Commerce (Canada) Recruitment Team
