Production Technician in Ottawa

Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across various domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming. Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long‑term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

As a Production Technician at CBN, you will maintain and improve automated manufacturing equipment in a secure, technology-driven facility. Your responsibilities will include:

• Troubleshooting mechanical, electrical, pneumatic, control, computer, and vision-system faults.
• Performing preventive and corrective maintenance, calibrations, inspections, and equipment checks.
• Conducting root-cause analysis on recurring failures and implementing lasting corrective actions.
• Improving equipment reliability, workflows, tooling, maintenance methods, and operator experience.
• Supporting setup, testing, changeovers, start-ups, upgrades, and commissioning activities.
• Maintaining accurate work records, troubleshooting guides, and technical documentation.
• Managing critical spare-parts identification, planning, and inventory accuracy.
• Partnering with production, quality, engineering, IS, and vendors to resolve equipment issues.
• Monitoring trends and recommending process improvements to safety, quality, throughput, and waste.

Mandatory Requirements:

• Legally eligible to work in Canada.
• Able to obtain Government of Canada Secret security clearance.
• Fluent in English (speak, read, write).
• Able to stand/work on feet for prolonged periods; work in tight/restricted spaces.
• Able to work all shifts and overtime (paid) as required.
• Able to work an on-call rotation (future possibility).
• Able to travel approx. 1-2 weeks/year (on average).

Minimum Qualifications:

• College diploma in Manufacturing/Mechatronics/Automation/Robotics/Engineering or equivalent additional years of relevant professional experience or apprenticeship.
• Knowledge of mechanical or electro-mechanical troubleshooting.
• Knowledge of automation, sensors, drives, controls, or vision systems.
• Knowledge of pneumatic and industrial electrical fundamentals.
• Knowledge of computer hardware, software interfaces, or networking.
• Knowledge of root-cause analysis and process improvement.
• Knowledge of 3D mechanical design for equipment and process improvements.
• Proficiency in Microsoft O365 software suite (Outlook, Word, Excel, Teams, SharePoint).

Preferred Qualifications:

• 3-5 years of experience in a technical/maintenance position in a manufacturing environment.
• Experience maintaining, automating or commissioning production equipment/systems.
• Experience with laser engravers or automated vision inspection systems.

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals. We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please contact us at recruitment@cbnco.com so that appropriate arrangements can be made.

As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws.

We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario’s Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes.

If you have questions or concerns about how AI is used in our hiring process, please contact us at recruitment@cbnco.com.