Cloud Ops Administrator – Canada in Ottawa

Canadian Bank Note Company (CBN) is a leader and trusted provider of secure document and adjacent enterprise-level system solutions across various domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming. Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

As a Cloud Operations Administrator in our North American service delivery group, you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for our Canadian government customers at the federal and provincial/territorial levels. In this position, you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure.

Key Responsibilities

• Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
• Design, maintain, and improve infrastructure-as-code and automation pipelines to reduce manual operations and improve reliability and repeatability.
• Monitor system and database instances performance, identify issues, and optimize performance.
• Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.
• Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
• Provide technical support for systems and instances in test and production environments.
• Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.

Qualifications

• Legally eligible to work in Canada.
• Fluent in English (speak, read, write).
• Able to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) security clearances.
• Able to work on-call rotation (evenings, weekends).
• Able to travel approx. 2-6 weeks/year.
• Bachelor’s degree in computer science, Information Technology (or a related field) or an equivalent combination of education and additional relevant work experience.
• 4-7 years of experience in system administration/cloud operations.

Knowledge of the following:

• System administration
• Cloud computing
• Azure or AWS development
• DevOps practices
• Automation
• Network protocols
• Security best practices
• Technical expertise: Linux, Windows Server, cloud instances, VMware, XCP-NG, JVM, Docker, Kubernetes, Puppet, Terraform, Ansible, Bicep, Helmchart.

Preferred Qualifications

• CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or AWS Associate certification.
• Knowledge of DevOps principles and practices.
• Technical expertise: Servers, Storage (SAN/NAS), Switches, Routers, VLAN, Firewalls, VPN, VLANs, Apache, Tomcat, SQL, Python, PowerShell, Bash, Ruby, Active Directory, Kerberos, LDAP, TLS, BitLocker, LUKS, Git, OpenSSL, TCPDump, Wireshark, PowerCLI, SysInternals Suite, BIRT.
• Fluency in French (speak, read, write).

Additional Information

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals. We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please contact us at recruitment@cbnco.com so that appropriate arrangements can be made.