Drive healthcare admissions remotely through telesales, lead conversion, and compassionate communication with people seeking addiction treatment support. Manage calls, web leads, and follow-up across Canada.
As an Admissions Coordinator, you will support CATC's inpatient and virtual outpatient network through healthcare call centre expertise. The permanent, full-time position focuses on admission processes, payment communication, telephone scripting, and client engagement. You will help convert phone, web, and email leads while coordinating with clinical, medical, and business development teams.
Key Responsibilities:
- Answer inbound calls and respond to digital marketing web leads
- Manage lead pipelines in Salesforce to drive conversion
- Review patient files for completion and accuracy
- Coordinate booked admissions with Referent Relations
- Handle patient and family escalations with superior customer service
Requirements:
- Bachelor's degree or related education and experience
- Five or more years of healthcare telesales experience
- Private healthcare, addictions, or mental health sector familiarity
- Sales experience and success achieving quotas and targets
- High-speed internet and a private home office
Apply healthcare telesales, Salesforce, and relationship-building expertise to help CATC convert admissions and support people seeking treatment.
Remote Healthcare Admissions Coordinator in Vancouver employer: Canadian-Addiction-Treatment-Centres
At Canadian Addiction Treatment Centres (CATC), we pride ourselves on being an exceptional employer in Thunder Bay, ON, where our compassionate and accountable work culture fosters a supportive environment for both employees and patients. With comprehensive benefits including a Group Benefits Plan, wellness days, and extensive career development opportunities, we empower our team to grow professionally while making a meaningful impact in the lives of those affected by addiction. Join us in delivering excellence in patient care as part of a multidisciplinary healthcare team dedicated to creating a judgment-free space for recovery.
Contact Details:
Canadian-Addiction-Treatment-Centres Recruitment Team
