At a Glance
- Tasks: Manage client accounts and drive success in advertising solutions with innovative strategies.
- Company: Join Teleperformance, a global leader in customer experience management.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for growth.
- Other info: Ranked among the world's top workplaces, fostering an inclusive and innovative culture.
- Why this job: Be part of a dynamic team that values your contributions and supports your career goals.
- Qualifications: College diploma or degree with strong relationship-building skills.
The predicted salary is between 70000 - 70000 $ per year.
Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
About the job: We are seeking a Client Account Manager Support professional to join our team, partnering with one of the fastest-growing companies in ad sales. In this role, you'll be our client's Enterprise Sales Team with account management activities and be instrumental in driving the success of advertising solutions. You will leverage AI based data-driven sales strategies and foster strong strategic partnerships to help clients achieve their marketing objectives.
Compensation: $70,000 CAD base salary, plus $5,000 annual onsite work premium.
Key Responsibilities and Accountabilities:
- Partner & Client Management: Build and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals.
- Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor and proactively advocating solutions that deliver exceptional outcomes.
- Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success.
- Pre-Sales and Strategic Planning: Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers.
- Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach.
- Align partner objectives to platform best practices and measurement strategies.
- SFDC pipeline creation and management for upsell and expansion opportunities.
- Work exclusively on expansion of client ad sales business for Fortune 500 companies by running end-to-end sales acquisitions through full sales cycle with thorough funnel optimization.
- Fully able to initiate, manage and communicate C-level conversations across Fortune 500 companies in the North American market.
- Campaign Setup, Management, and Optimization: Define campaign programs, support kick-off calls, and manage creative asset review and approval.
- Create bulk sheets and keyword lists for campaign launches.
- Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients.
- Oversee campaign setup, ensuring all delivery requirements are met, custom schedules, and Deal Review approval.
- Optimize campaigns with Ad Sales tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments.
- Work across paid, owned, and earned media channels to maximize campaign efficiency and impact.
Enterprise Client Account Manager in Toronto employer: Canada
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