At a Glance
- Tasks: Lead a team in a fast-paced mail processing environment and ensure safety and productivity.
- Company: Join Canada Post, a trusted name in delivering mail across the country.
- Benefits: Enjoy a competitive salary, diverse work culture, and opportunities for growth.
- Other info: Embrace diversity and inclusion in a supportive workplace.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: High school diploma and experience managing teams or working in unionized settings.
The predicted salary is between 73103 - 73103 $ per year.
The Supervisor, Relief, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.
Job Responsibilities
- Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.
- Promotes and implements workplace safety and health programs and processes for their work unit.
- Takes corrective action to rectify unsafe operating conditions.
- Oversees the return-to-work and accommodation of employees.
- Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace.
- Administers human resources processes.
- Resolves staff issues.
- Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement.
- Creates learning and knowledge transfer opportunities for assigned staff.
- Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload.
- Estimates workloads in order to arrange for adequate staff to be on duty.
- Recommends the use of overtime, as required, and occasionally authorizes its use when working alone.
- Performs frequent quality checks on all aspects of the designated shift or section.
- Conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting.
- Investigates abnormalities, resolves minor issues, and escalates more significant problems.
- Analyzes daily productivity reports to determine problems and trends.
- Shares analysis and results with team.
- Works to improve performance and implement best practices in productivity.
- Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.
- Maintains employees’ time and leave to ensure the accurate and timely pay for all employees.
- Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.
Qualifications
Education: High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
Experience: Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment. Working knowledge of Microsoft Office (i.e., understand the major features of each software application).
Assets: Post-secondary degree/diploma; Experience with distribution processes.
Other Information
Canada Post’s values and behaviours represent our fundamental promise to ourselves, our expectations of one another and our shared duty to our country. We’re committed to living these values and practicing these behaviours every day.
All qualified candidates will be considered; however, preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility.
If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.
Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.
Supervisor, Relief, Manual and Mechanized employer: Canada Post
Canada Post is an exceptional employer that values innovation and collaboration within its security team. As a Fraud Intelligence Specialist in Toronto, you'll benefit from a supportive work culture that prioritizes employee growth through continuous learning opportunities and professional development. With a focus on meaningful contributions to national security, you'll find a rewarding environment where your analytical skills can make a real impact.
