Office administrative assistant • red deer ab
Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.
Full-time
Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Required Qualifications:
Completion of post-secondary education ( certificate in office or business administration).
Additional Required Qualifications:
Preferred Qualifications:
Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.
B7C7E;}Red Deer, AB In‑person svg.B7C7E;}Sales and Business Development svg.B7C7E;}Full‑time $60,000 - $72,000 / year Benefits: Health Insurance Dental Insurance Paid Time Off Flexible Work Pension
The cities near Red Deer, AB that boast the highest number of office administrative assistant jobs are:
- Calgary
- Edmonton
- Lethbridge
- Medicine Hat
- St. Albert
- Sherwood Park
- Airdrie
- North Battleford
- Fort Saskatchewan
- Okotoks
The 10 cities near Red Deer, AB that have the most job openings are:
- Calgary
- Edmonton
- Lethbridge
- Medicine Hat
- St. Albert
- Sherwood Park
- Airdrie
- North Battleford
- Cranbrook
- Spruce Grove
The 10 most popular job searches in Red Deer, AB are:
- lpn
- work from home
- customer service
- welder
- rn
- admin
- registered nurse
- administration
- truck driver
- electrician
#J-18808-Ljbffr
Supervisor, Manual Operations in Red Deer employer: Canada Post
Canada Post is an exceptional employer that values innovation and collaboration within its security team. As a Fraud Intelligence Specialist in Toronto, you'll benefit from a supportive work culture that prioritizes employee growth through continuous learning opportunities and professional development. With a focus on meaningful contributions to national security, you'll find a rewarding environment where your analytical skills can make a real impact.
