At a Glance
- Tasks: Lead a dynamic team to deliver top-notch automotive service and customer satisfaction.
- Company: Join a reputable Nissan dealership known for its people-first culture.
- Benefits: Enjoy a competitive salary, full benefits, and ongoing professional development.
- Other info: Work in modern facilities with a loyal customer base and great career growth.
- Why this job: Make a real impact in a supportive environment while driving performance and excellence.
- Qualifications: Leadership experience in automotive service and strong technical knowledge required.
The predicted salary is between 80000 - 80000 $ per year.
Join a dealership where culture drives performance! We're not just about cars – we're about people. Our Nissan dealership in Truro is proud to have built a reputation for excellence, honesty, and team spirit. We are currently seeking a dynamic and customer-focused Automotive Service Manager to lead our high-performing service department and continue delivering exceptional experiences to our valued clients.
About the role
As the Automotive Service Manager, you will oversee the day-to-day operations of the service department. You'll be responsible for managing a talented team of technicians and advisors while ensuring a smooth, efficient, and customer-centered experience. Your leadership will play a key role in meeting business goals, enhancing customer satisfaction, and fostering a fun, accountable workplace culture.
Responsibilities
- Lead and motivate service staff, including technicians, advisors, and support staff
- Oversee scheduling, workflow, and service operations to ensure timely repairs and maintenance
- Monitor KPIs and drive profitability, efficiency, and customer satisfaction
- Resolve customer concerns with professionalism and care
- Recruit, train, and develop team members
- Ensure all safety, environmental, and OEM standards are met
- Collaborate with parts and sales departments to ensure seamless customer experiences
- Maintain a high level of dealership standards and customer service excellence
Requirements
- Proven experience in a leadership role in an automotive service department (Nissan or import brands a plus)
- Strong technical knowledge and a customer-first mindset
- Excellent communication, leadership, and organizational skills
- Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.)
- Valid driver's license with a clean driving record
- Red Seal certification or equivalent experience is an asset
Benefits
- A team-first, supportive atmosphere
- Modern, clean service facilities
- A loyal customer base
- Ongoing professional development
- Full benefits package
- Competitive salary with bonus structure
Automotive Service Manager in Brookside employer: Canada Motor Jobs
Action Grenier Autogroupe is an exceptional employer located in Boucherville, Quebec, offering a friendly and stimulating work environment. With competitive benefits, opportunities for professional growth, and a commitment to employee development, this dynamic team values customer interaction and teamwork, making it an ideal place for those seeking meaningful employment.
