Bilingual Senior IT Operations: Monitoring & Insights Leader

Bilingual Senior IT Operations: Monitoring & Insights Leader

Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead IT operations and enhance service visibility across various platforms.
  • Company: Join CMHC, a key player in Canada's housing sector.
  • Benefits: Enjoy competitive pay, health benefits, and opportunities for growth.
  • Other info: Be part of a dynamic team focused on continuous improvement.
  • Why this job: Make a difference by improving IT services that impact communities.
  • Qualifications: Bilingual skills and experience in IT operations and incident management.

The predicted salary is between 82800 - 101200 $ per year.

Canada Mortgage and Housing Corporation (CMHC) is seeking a Bilingual Senior IT Operations Monitoring & Service Insights Specialist. You will oversee advanced configuration, operation, and continuous improvement of Incident Management and ITSM processes, ensuring end-to-end service visibility across infrastructure, network, certificates and applications. You will monitor service health, detect incidents early, analyze trends, and provide data-driven insights to support governance forums.

Bilingual Senior IT Operations: Monitoring & Insights Leader employer: Canada Mortgage and Housing Corporation

At CMHC, we are dedicated to fostering a collaborative and inclusive work environment where every employee can thrive. As an Advisor, Solutions Architect, you will benefit from comprehensive training and mentorship opportunities, competitive salaries, and a strong commitment to diversity and equity. Our hybrid work model, along with generous vacation and performance incentives, ensures that you can achieve a fulfilling work-life balance while contributing to meaningful projects that impact Canada's housing system.

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Contact Details:

Canada Mortgage and Housing Corporation Recruitment Team

We think you need these skills to ace Bilingual Senior IT Operations: Monitoring & Insights Leader

Bilingual Communication
Incident Management
ITSM Processes
Service Monitoring
Data Analysis
Trend Analysis
Service Health Monitoring