Support disability claim intake in French and English as a permanent full-time coordinator. Work hybrid from Canada Life's Winnipeg head office, with two office days weekly.
As an Intake Coordinator, you will guide plan members and sponsors when claims begin. You will collect information, explain requirements, review eligibility, and manage straightforward claims under established guidelines. Strong organization, data entry, and customer service skills support accurate, timely service.
Key Responsibilities:
- Contact members and sponsors about missing or unclear claim information
- Explain claim requirements, processes, and form completion
- Provide updates through phone, email, and letters
- Review documents, systems, and contracts for eligibility
- Set up claims according to contract requirements
Requirements:
- Fluency in French and English required
- At least one year in customer service
- Understanding of complex instructions and basic contract language
- Basic medical terminology knowledge
- Strong typing, Microsoft Office, organization, and prioritization skills
Bring bilingual communication, careful claim review, and organized data entry to Canada Life's disability intake team in Winnipeg.
Bilingual Disability Claims Intake Coordinator in Winnipeg employer: Canada Life
Canada Life is an exceptional employer that fosters a high-performing culture, offering strategic leadership opportunities in compliance and risk management. With locations in vibrant cities like Toronto, London, Montreal, and Winnipeg, employees benefit from a collaborative work environment, comprehensive professional development programs, and a commitment to work-life balance, making it a rewarding place for those seeking meaningful careers.
