Lead claims operations strategy, performance management, and transformation as a permanent full-time Assistant Vice President at Canada Life. Drive measurable business outcomes. Reporting to the Vice President, Claims, this leadership role oversees claims performance, workforce planning, analytics, process excellence, training, and strategic initiatives. You will translate business priorities into actionable plans, modernize operations, and balance daily accountability with long-term transformation. Success involves influencing enterprise partners and building customer-focused capabilities. Key Responsibilities:
Lead Claims Operations strategy execution and align operational priorities Oversee performance management, workforce planning, analytics, and process excellence Drive governance, continuous improvement, service, quality, and productivity Champion automation, digital workforce capabilities, and technology adoption Build teams, coach leaders, and strengthen succession pipelines Requirements:
10+ years of progressive leadership experience in insurance or related fields Strong business, operational, financial, analytical, and decision-making acumen Experience leading strategic initiatives and complex operations Experience with modernization, automation, or digital transformation Ability to influence stakeholders and develop high-performing teams Bring claims leadership, operational excellence, workforce strategy, and transformation experience to Canada Life’s evolving Claims Operations.
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Assistant Vice President Claims Operations in Winnipeg employer: Canada Life
Canada Life is an exceptional employer that fosters a high-performing culture, offering strategic leadership opportunities in compliance and risk management. With locations in vibrant cities like Toronto, London, Montreal, and Winnipeg, employees benefit from a collaborative work environment, comprehensive professional development programs, and a commitment to work-life balance, making it a rewarding place for those seeking meaningful careers.
