Enhance productivity and tech efficiency with Canada Life as a Digital Support Specialist. This temporary full-time role focuses on user support and Salesforce expertise.
You will assist users by identifying needs and promoting best practices for the Canada Life tailored Salesforce system. This position is suitable for candidates passionate about technology and offers a one-year contract. You'll become a subject matter expert while providing support and training to various users.
Key Responsibilities:
- Identify user needs and promote technology best practices
- Provide troubleshooting and problem-solving support
- Train users on Salesforce and technology procedures
- Capture details in a ticket tracking system
- Monitor trends and execute support requests
Requirements:
- Help Desk or Service Desk experience preferred
- Strong analytical and issue resolution skills
- Proficient in Microsoft Office products
- Bilingual in English and French
- Excellent verbal and written communication skills
Leverage your expertise in Salesforce and customer service to support Canada Life's exceptional team.
Digital Support Specialist for Canada Life in London employer: Canada Life Group
Great-West Lifeco is an exceptional employer that prioritizes employee growth and well-being, offering extensive career development opportunities and access to industry-leading learning programs. Located in Toronto, the company fosters a supportive work culture with flexible health benefits, community involvement initiatives, and a strong emphasis on employee recognition, making it an ideal place for professionals seeking meaningful and rewarding careers in the financial services sector.
