At a Glance
- Tasks: Elevate client partnerships and enhance customer service in a hybrid workspace.
- Company: Join Canada Cartage, a leader in logistics and supply chain solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate across teams and drive growth.
- Why this job: Make a real impact by driving client satisfaction and account success.
- Qualifications: 7+ years in logistics, strong account management skills, and effective communication.
The predicted salary is between 72000 - 88000 $ per year.
Elevate client partnerships with Canada Cartage as a Client Relations Manager.
Focus on relationship management, client satisfaction, and operational excellence in a hybrid workspace.
In this key role, you will manage relationships with both regional and national accounts, enhancing customer service while monitoring performance metrics.
Collaborating closely with Operations and Sales, you will proactively identify growth opportunities and ensure alignment between client expectations and operational execution.
Key
Responsibilities
- Manage day-to-day client relationships across assigned accounts
- Lead performance reviews and client meetings regularly
- Monitor service KPIs and identify service gaps proactively
- Collaborate with Sales on account growth strategies
- Prepare reports for internal and external stakeholders
Requirements
- 7+ years of experience in logistics or supply chain
- Strong background in account management and operations
- Proven track record in relationship growth
- Bachelor’s degree preferred; industry experience valued
- Ability to communicate effectively with clients and teams
Drive client satisfaction and account success as Canada Cartage's dynamic Client Relations Manager. #J-18808-Ljbffr
Client Relations Manager in Toronto employer: Canada Cartage Group
As a General Manager at our Mississauga distribution centre, you will thrive in a dynamic and supportive work environment that prioritizes employee engagement and operational excellence. We offer competitive benefits, opportunities for professional growth, and a culture that fosters collaboration and continuous improvement, making it an ideal place for leaders looking to make a meaningful impact in the logistics industry.
