At a Glance
- Tasks: Lead a skilled service team to deliver top-notch customer satisfaction and boost sales.
- Company: Cambrian Ford, a progressive and high-volume Ford dealership in Sudbury.
- Benefits: Competitive salary with performance bonuses and a supportive work environment.
- Other info: Great opportunity for career growth in a thriving dealership.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in automotive service management and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Cambrian Ford is a sales leading, progressive, high volume and growing Ford automotive dealership in Sudbury, Ontario.
This is an exceptional career opportunity for a customer focused leader with the ability to coach and mentor a skilled team of service professionals.
The successful candidate will be offered a competitive performance-based compensation package.
The Service Manager is responsible for overseeing the productivity and performance of our service team ensuring that the needs and expectations of our customers are met.
Direct the Service Department Team to achieve sales, profits and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing solid employee and customer relationships.
Hire, educate, motivate, guide and evaluate performance of Service Department staff.
Plan, analyze and manage department finances through determining shop capacity, services in customer demand, and how department skills match customer requirements in coordination with our Shop Foreman.
Comprehend, keep current and comply with laws that affect the dealership Service Department.
Establish processes & standards to ensure customer satisfaction and efficient operations.
Actively participate in annual forecasting and weekly management team meetings.
Assist with the creation and management of the Service Department annual operating budget.
Act as liaison with factory representatives.
Essential Skills and Qualifications
Valid G driver’s license and have and maintain an acceptable safe driving record.
High School Diploma or College Degree
5 -10 years' combined experience in automotive service environment (e. g. manager within an automotive establishment, automotive technician or shop foreman)
Solid understanding of vehicle mechanics.
Sound knowledge of cost factors, accounting, profit management and volume assessment.
Leadership ability and team building skills with a desire to achieve the very best in customer service.
Ability to foster strong interdepartmental synergy.
Compensation Plan Combination of salary and performance based bonus tied to department performance metrics and objectives, for a total compensation plan between $90,000.00-$110,000.00 per year.
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Automotive Service Manager employer: Cambrian Ford Sales Inc
Cambrian Ford is an exceptional employer that prioritizes employee growth and development within a dynamic and supportive work culture. Located in Sudbury, Ontario, we offer competitive performance-based compensation and a collaborative environment where leaders can thrive while mentoring a skilled team of service professionals. Join us to be part of a progressive dealership that values customer satisfaction and fosters strong relationships among employees and clients alike.
