Elevate guest experiences as the Premium Suite Assistant Manager in a vibrant sports and entertainment setting. Focus on seamless event execution while leading service staff to ensure operational excellence.
In this hands-on leadership role, you will support day-to-day operations across 53-82 premium suites during various events. You'll collaborate closely with the leadership team to maintain high standards of service and presentation, while guiding supervisors and service teams. This role requires a proactive approach to guest relations and effective decision-making under pressure.
Key Responsibilities:
- Oversee daily operations of premium suites during events
- Assist with comprehensive event setup and breakdown
- Provide leadership and support to event-day service staff
- Monitor suite readiness and product availability
- Respond to guest concerns and manage recovery efforts
Requirements:
- Minimum 5 years' hospitality experience, including leadership roles
- Strong interpersonal and communication skills
- Proven ability to coach and motivate staff effectively
- Knowledge of event operations and service standards
- Valid Food Safety Certification and ProServe or willingness to obtain
Drive exceptional hospitality and enhance guest satisfaction in a lively entertainment environment as a Premium Suite Assistant Manager.
Premium Suite Assistant Manager Role in Calgary employer: Calgary Sports and Entertainment
Calgary Sports and Entertainment Corporation is an exceptional employer that values passion and teamwork in the culinary field. Located at the iconic Scotiabank Saddledome, we offer a dynamic work environment where culinary professionals can thrive, with opportunities for growth and development while delivering memorable food experiences. Join us to be part of a collaborative culture that prioritizes quality and safety, making every event unforgettable.
Contact Details:
Calgary Sports and Entertainment Recruitment Team
