Immigrant Services Calgary is seeking a Client Care Representative to support newcomer clients and coordinate settlement services. You will greet clients, answer inquiries, determine eligibility for priority processing, and book Gateway sessions, language assessments, and related supports.
You will also manage referrals, maintain client data in the CRM, and assist with administrative tasks. The role requires a Diploma in Office Administration and 1–2 years of customer service experience, plus
Newcomer Support Specialist (Hybrid) in Calgary employer: Calgary, AB
YWCA Calgary is an exceptional employer that offers meaningful work in a supportive and collaborative environment, where employees can contribute to lasting positive change in the community. With comprehensive benefits, including generous paid time off and professional development opportunities, YWCA Calgary fosters a culture of equity and inclusion, ensuring that all team members feel valued and empowered to grow in their careers.
