Bilingual Contracts and Customer Service Specialist in Healthcare in Ottawa

Bilingual Contracts and Customer Service Specialist in Healthcare in Ottawa

Ottawa Full-Time On-site
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Embrace the role of a Contracts and Customer Service Specialist focused on healthcare procurement. Leverage your bilingual skills and medical device knowledge while managing tender responses and customer contracts.

In this pivotal position, you'll be the backbone of a Canadian operation, directly influencing contract management and tender processes. Your expertise in medical device contracting with Canadian hospitals and advanced ERP skills will be crucial. This role requires proactive communication, excellent attention to detail, and the ability to synthesize complex information for effective reporting.

Key Responsibilities:

  • Monitor Provincial and national tender portals daily
  • Prepare and submit compliant tender responses
  • Administer active customer contracts efficiently
  • Process purchase orders and track shipments
  • Generate operational reports on order and contract status

Requirements:

  • 4–6 years in contracts management or procurement
  • Experience with Provincial Health Authority systems
  • Bilingual English/French fluency is mandatory
  • Advanced ERP and Excel skills required
  • Knowledge of AI tools for process automation

Apply your expertise in contracts management and customer service to enhance healthcare procurement in Canada's dynamic market.

Bilingual Contracts and Customer Service Specialist in Healthcare in Ottawa employer: Caldera Medical

Join a dynamic growth-stage medical device company that prioritizes teamwork and community contributions, offering a competitive salary of CAD 80,000-90,000 along with bonus structures and comprehensive healthcare benefits. Our inclusive work culture fosters employee growth and development, making it an ideal environment for bilingual professionals looking to make a meaningful impact in the Canadian market.

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Contact Details:

Caldera Medical Recruitment Team