At a Glance
- Tasks: Welcome and assist members with personalized banking solutions and digital tools.
- Company: Join Desjardins, a leader in financial services with a strong community focus.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for professional development.
- Why this job: Make a real difference in people's financial journeys while enhancing your skills.
- Qualifications: High school diploma, customer service experience, and tech-savvy.
The predicted salary is between 41850 - 51150 $ per year.
Serve members and clients on site at Desjardins, using customer focus and financial services knowledge to support satisfying banking experiences.
As a Member and Client Experience Advisory Agent, you welcome people, listen to their needs, and provide personalized solutions.
You advise on banking transactions, promote Desjardins products and services, and support financial empowerment.
You also guide people toward digital tools and appropriate colleagues.
Key Responsibilities
- Welcome members and clients and address their needs
- Support banking transactions and resolve emerging issues
- Promote Desjardins products, services, and distribution channels
- Advise on digital tools, applications, prevention, and safety
- Refer specialized needs, fraud, and irregularities appropriately
Requirements
- Related high school diploma
- Minimum two years of relevant experience
- French language knowledge
- Knowledge of financial services cooperative fundamentals
- Ability to enter data in systems
Bring customer focus, effective communication, and technology skills to personalized member and client service at Desjardins.
Desjardins Member Experience Advisor in Témiscaming employer: Caisse Desjardins du Témiscamingue
Caisse Desjardins du Témiscamingue offers a supportive work environment focused on member and client satisfaction. Employees have the opportunity to promote cooperative values while helping clients with their financial needs, ensuring a fulfilling career path. The organization emphasizes professional growth through personalized solutions and digital empowerment.
Contact Details:
Caisse Desjardins du Témiscamingue Recruitment Team
