Head of Operations in Raleigh

Head of Operations in Raleigh

Raleigh Full-Time 135000 - 165000 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead revenue growth and scale operations in a fast-paced SaaS environment.
  • Company: Emailable, a dynamic company focused on email deliverability solutions.
  • Benefits: Competitive salary, performance bonuses, flexible time off, and professional development support.
  • Other info: Fully remote with a focus on autonomy and deep work.
  • Why this job: Be the architect of revenue predictability and drive aggressive growth.
  • Qualifications: Experience scaling SaaS companies and strong revenue management skills.

The predicted salary is between 135000 - 165000 $ per year.

Install the Engine. Scale the Machine. This is not a typical "Head of Ops" role. This is a scale inflection role. Emailable has been built founder-led. Now we're installing a revenue-focused operator to turn aggressive growth into a predictable machine. If you've scaled a chaotic $5M-$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading. If you want comfort, skip this.

What We're Building

Emailable powers high-volume senders who live and die by inbox placement β€” Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing. When deliverability drops, they bleed revenue. We're becoming the verification + deliverability infrastructure layer for that ecosystem. This role is about making revenue predictable while we scale aggressively.

What You Own

  • You own the revenue engine. Not meetings. Not culture slides. Not "alignment." Revenue.
  • Forecast accuracy (Β±10%)
  • Pipeline discipline
  • Net Revenue Retention
  • Gross churn reduction
  • Enterprise expansion
  • Revenue visibility across the org

You will run sales, marketing, customer support, and engineering. If revenue misses, it's on you. If we scale hard, you're the architect behind it.

What This Role Is Not

  • Not corporate COO
  • Not process theater
  • Not a founder babysitter
  • Not maintenance mode

We want a builder. Someone who has:

  • Cleaned up messy CRMs
  • Killed fake optimism in forecasts
  • Reduced churn in usage-based SaaS
  • Installed discipline in scrappy teams
  • Worked directly with a driven founder

If you've only operated inside polished enterprise orgs, this likely isn't for you.

What Success Looks Like

  • By Day 90: Clean forecasting system, Clear segmentation, You running revenue meetings, Founder removed from operational noise
  • By 12 Months: Revenue predictable, Enterprise motion repeatable, NRR strong and stable, Internal execution tight

Long-Term

  • Scale toward eight figures
  • Revenue leadership under you installed
  • Infrastructure-level positioning in Media & Publishing

Who Thrives Here

You might be:

  • A VP Revenue at a growth-stage SaaS who's capped
  • A Head of RevOps already doing CRO-level work
  • A COO at a scrappy martech company
  • A former founder who learned revenue discipline the hard way

You are:

  • Calm under pressure
  • Direct
  • Comfortable challenging a CEO
  • Obsessed with numbers
  • Energized by growth

Benefits

  • Fully remote: globally distributed, optimized for deep work and autonomy
  • Competitive base + performance bonus
  • Flexible time off: no policies, no counting days
  • Home office & productivity budget
  • Professional development budget (courses, certs, conferences)
  • Family-friendly: paid parental leave, flexible schedules
  • Mental health & wellness support

If you want stability and incremental growth, this isn't for you.

Head of Operations in Raleigh employer: Cache Ventures, LLC.

Emailable is an exceptional employer for those looking to make a significant impact in a fast-paced, growth-oriented environment. With a fully remote work culture that prioritizes deep work and autonomy, employees enjoy competitive compensation, flexible time off, and generous professional development budgets. This role offers the unique opportunity to lead revenue operations in a dynamic SaaS company, fostering both personal and professional growth while driving the company's aggressive scaling efforts.

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Contact Details:

Cache Ventures, LLC. Recruitment Team

We think you need these skills to ace Head of Operations in Raleigh

Revenue Management
Forecasting
Pipeline Management
Net Revenue Retention
Churn Reduction
Sales Strategy
Marketing Operations