At a Glance
- Tasks: Maximize resort revenue through data-driven strategies and collaboration with various teams.
- Company: Join Cabot, a leader in luxury golf destinations worldwide.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Passion for golf and luxury hospitality is a plus!
- Why this job: Make a real impact on guest experiences while optimizing revenue in a dynamic environment.
- Qualifications: 8+ years in revenue management with strong analytical and communication skills.
The predicted salary is between 90000 - 110000 $ per year.
Reports to: Director, Commercial, Cabot Citrus Farms
Location: Toronto, Ontario
Job Type: Full-time Permanent
About Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton and Cabot Wilds in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S.
Position Overview
The Director, Revenue Management, is responsible for maximizing total resort revenue through inventory management, demand forecasting, and business analytics. This role is responsible for revenue optimization at Cabot Cape Breton and Cabot Citrus Farms across accommodations, golf operations, stay-and-play packages, memberships (where applicable), food & beverage, and ancillary resort experiences.
Working closely with Commercial leadership, Home Office Marketing, Golf Operations, Reservations, Finance, and Property Leadership, Cabot's Director, Revenue Management develops data-driven strategies that increase occupancy, ADR (Average Daily Rate), RevPAR, golf utilization, and total guest spend while ensuring an exceptional guest experience.
Profile Overview
The successful Director, Revenue Management, is a commercially astute, analytical leader with progressive experience driving revenue performance across luxury hospitality, resort, and golf operations. They combine expertise in pricing, forecasting, inventory and distribution strategy, financial modelling, and revenue systems with the ability to turn complex data into clear, actionable recommendations.
Collaborative, persuasive, and highly organized, they build trusted partnerships across Commercial, Marketing, Golf Operations, Reservations, Finance, Analytics, and property leadership to optimize accommodations, golf, packages, and ancillary revenue while supporting an exceptional guest experience. An advanced Excel capability, strong communication skills, and an interest in golf and luxury hospitality round out the profile.
This role lives Cabot's values by leading with confidence, communicating with authenticity, approaching decisions and partnerships with humility, and bringing warmth to every guest interaction.
Core Accountabilities
- Revenue Strategy
- Develop and execute revenue management strategies to maximize profitability across all resort revenue streams.
- Analyze historical trends, booking pace, market demand, competitive positioning, and economic indicators to optimize pricing.
- Build short- and long-term demand forecasts.
- Establish dynamic pricing strategies for accommodations, golf tee times, packages, and seasonal promotions.
- Optimize inventory allocation across direct channels, tour operators (where applicable), and group business.
- Golf Revenue Optimization
- Develop tee sheet yield strategies to maximize revenue and course utilization.
- Optimize pricing by day of week, season, time of day, and demand.
- Consult on pricing for public play, resort guests, members (if applicable), tournaments, and stay-and-play packages.
- Analyze golfer behavior, booking windows, and cancellation trends.
- Resort Revenue Management
- Optimize guest room pricing, resort packages, extended stay/golf offers, dining packages, retail promotions, and resort activities and experiences.
- Identify opportunities to increase ancillary revenue and total revenue per guest during peak demand periods, shoulder season, and new product launches.
- Forecasting & Analytics
- Produce daily, weekly, monthly, and annual revenue forecasts.
- Run Daily Business Reviews with both property teams to review group leads coming in.
- Monitor occupancy, ADR, RevPAR, golf rounds, tee sheet utilization, package performance, and booking pace.
- Present actionable insights and recommendations to resort leadership.
- Distribution Management
- Manage room inventory across all distribution channels.
- Ensure pricing consistency and inventory accuracy.
- Partner with Commercial leadership and Home Office Marketing on promotional offers and digital campaigns.
- Evaluate channel profitability and acquisition costs.
Skills
- Excellent oral and written communication skills
- Proficiency in Microsoft Office (PowerPoint, Word)
- Advanced skills using Excel
- Ability to work independently and as a part of a larger team
- Ability to manage multi-stakeholder projects and see them from concept to completion
- Strong analytical and financial modeling skills
- Strong understanding of hotel and golf revenue metrics
- Excellent communication and presentation skills
Education And Work Experience
- Experience working in fast-paced environments under pressure
- Bachelor's degree in Hospitality, Business, Finance, Economics, or related field
- 8+ years of revenue management experience in hospitality, golf, and resort operations
- Experience with hotel Property Management Systems (PMS), Central Reservation Systems (CRS), and Revenue Management Systems (RMS)
- Knowledge of golf operations and tee sheet management systems
- Interest in golf, luxury lifestyle and hospitality is a bonus!
Director, Revenue Management in Toronto employer: Cabot
Cabot Citrus Farms is an exceptional employer located in Toronto, Ontario, offering a vibrant work culture that prioritizes collaboration and innovation in the luxury hospitality sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to excellence that fosters both personal and professional development. With a focus on creating bespoke experiences for guests, Cabot empowers its team members to thrive in a dynamic environment where their contributions directly impact the success of world-class golf destinations.
