Director, Revenue Management in Toronto

Reports to: Director, Commercial, Cabot Citrus Farms

Location: Toronto, Ontario

Job Type: Full-time Permanent

About Cabot: Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton and Cabot Wilds in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S.

Position Overview: The Director, Revenue Management, is responsible for maximizing total resort revenue through inventory management, demand forecasting, and business analytics. This role is responsible for revenue optimization at Cabot Cape Breton and Cabot Citrus Farms across accommodations, golf operations, stay-and-play packages, memberships (where applicable), food & beverage, and ancillary resort experiences. Working closely with Commercial leadership, Home Office Marketing, Golf Operations, Reservations, Finance, and Property Leadership, Cabot’s Director, Revenue Management develops data-driven strategies that increase occupancy, ADR (Average Daily Rate), RevPAR, golf utilization, and total guest spend while ensuring an exceptional guest experience.

Profile Overview: The successful Director, Revenue Management, is a commercially astute, analytical leader with progressive experience driving revenue performance across luxury hospitality, resort, and golf operations. They combine expertise in pricing, forecasting, inventory and distribution strategy, financial modelling, and revenue systems with the ability to turn complex data into clear, actionable recommendations. Collaborative, persuasive, and highly organized, they build trusted partnerships across Commercial, Marketing, Golf Operations, Reservations, Finance, Analytics, and property leadership to optimize accommodations, golf, packages, and ancillary revenue while supporting an exceptional guest experience. An advanced Excel capability, strong communication skills, and an interest in golf and luxury hospitality round out the profile.

Key Responsibilities:

• Develop and execute revenue management strategies to maximize profitability across all resort revenue streams.
• Analyze historical trends, booking pace, market demand, competitive positioning, and economic indicators to optimize pricing.
• Build short- and long-term demand forecasts.
• Establish dynamic pricing strategies for accommodations, golf tee times, packages, and seasonal promotions.
• Optimize inventory allocation across direct channels, tour operators (where applicable), and group business.

Golf Revenue Optimization:

• Develop tee sheet yield strategies to maximize revenue and course utilization.
• Optimize pricing by day of week, season, time of day, and demand.
• Consult on pricing for public play, resort guests, members (if applicable), tournaments, and stay-and-play packages.
• Analyze golfer behavior, booking windows, and cancellation trends.

Resort Revenue Management:

• Optimize guest room pricing, resort packages, extended stay/golf offers, dining packages, retail promotions, and resort activities and experiences.
• Identify opportunities to increase ancillary revenue and total revenue per guest during peak demand periods, shoulder season, and new product launches.

Forecasting & Analytics:

• Produce daily, weekly, monthly, and annual revenue forecasts.
• Run Daily Business Reviews with both property teams to review group leads coming in.
• Monitor occupancy, ADR, RevPAR, golf rounds, tee sheet utilization, package performance, and booking pace.
• Present actionable insights and recommendations to resort leadership.

Distribution Management:

• Manage room inventory across all distribution channels.
• Ensure pricing consistency and inventory accuracy.
• Partner with Commercial leadership and Home Office Marketing on promotional offers and digital campaigns.
• Evaluate channel profitability and acquisition costs.

Reporting:

• Work with Analytics team to develop dashboards and reports tracking occupancy, booking pace, market share, forecast accuracy, and revenue opportunities.

Skills:

• Excellent oral and written communication skills.
• Proficiency in Microsoft Office (PowerPoint, Word).
• Advanced skills using Excel.
• Ability to work independently and as a part of a larger team.
• Ability to manage multi-stakeholder projects and see them from concept to completion.
• Strong analytical and financial modeling skills.
• Strong understanding of hotel and golf revenue metrics.
• Excellent communication and presentation skills.

Education and Work Experience:

• Experience working in fast-paced environments under pressure.
• Bachelor’s degree in Hospitality, Business, Finance, Economics, or related field.
• 8+ years of revenue management experience in hospitality, golf, and resort operations.
• Experience with hotel Property Management Systems (PMS), Central Reservation Systems (CRS), and Revenue Management Systems (RMS).
• Knowledge of golf operations and tee sheet management systems.
• Interest in golf, luxury lifestyle, and hospitality is a bonus!