Director, Investment Operations

At CAAT, we’re passionate about what we do. Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life.

About the Role:

As Director, Investment Operations, you will lead the team responsible for the integrity, control and scalability of CAAT’s operating environment across both public and private market portfolios. Supporting an approximately $25 billion portfolio, you will oversee key activities spanning investment accounting, fund administration, financial reporting, valuations, tax and custody and cash management. You will help ensure our operating model, policies and controls continue to scale with the needs of the organization.

You will also contribute to senior management and governance reporting, including investment cost and benchmarking activities, and may periodically present complex investment-operational matters to senior leadership and the Investment Committee.

As the Newest Member of Our Team, You'll:

• Lead the Public Markets and Private Markets Operations teams, creating clear accountability, strong collaboration and consistent standards across the team.
• Provide leadership and coaching to staff supporting their professional development and promoting a high-performance team culture.
• Manage the relationship with CIBC Mellon (custodian, fund administrator and securities lending agent) ensuring issues are effectively managed and service expectations are met.
• Ensure accurate and timely maintenance of accounting and custody records.
• Ensure investment-related tax compliance is met including all foreign filing obligations, tax documentation for investment entities and withholding tax recovery in collaboration with external tax advisors.
• Act as a senior point of escalation for complex operational, accounting and valuation related matters.
• Partner with Investment teams to ensure new mandates and investment structures are operationally supported.
• Lead continuous improvement across the function by identifying opportunities to simplify processes, reduce manual work, strengthen controls and improve scalability through automation and technology.
• Support investment-related financial reporting, audit requirements and other governance activities in partnership with Finance, Investments and external auditors.
• Build strong partnerships across Investments, Finance, Legal, Information Technology and other functions to resolve issues and advance enterprise priorities.
• Establish and maintain strong policies and controls that protect the integrity of investment data and accounting records.

To Succeed, You Bring:

• 10+ years of progressive experience in investment operations, finance, accounting, or related function.
• Experience within a pension plan, institutional asset owner, sophisticated asset manager, insurer or comparable investment organization is a strong asset.
• Knowledge of private equity, infrastructure, private credit and/or real estate investment structures, including related operational, accounting and valuation considerations.
• Strong working knowledge of public-market investment operations and the ability to provide effective oversight across areas such as equities, fixed income, derivatives, cash and liquidity.
• Demonstrated people leadership experience, including the ability to coach, develop and empower experienced professionals and people leaders.
• Sound analytical judgment and the ability to investigate complex issues, challenge assumptions and ensure information is accurate, complete and decision useful.
• Strong stakeholder management skills and the ability to build trusted relationships with Investment professionals, Finance leaders, external providers and senior executives.
• Strong communication skills, with the ability to explain complex investment, financial and operational matters clearly to stakeholders.
• Experience leading meaningful process improvements or system implementations within an investment or financial environment is an asset.
• A CPA, CFA, CBV or other relevant professional designation is strongly preferred.
• Experience with investment cost reporting and benchmarking (such as CEM Benchmarking), private market accounting systems (eFront) or comparable would be considered an asset.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive.

When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive.
• Work that Truly Matters: You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today.

Diversity, Equity, Inclusion, and Belonging (DEIB): DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.