Pension Analyst, Operational Acceptance Testing in Toronto

At CAAT, we’re passionate about what we do. Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life.

About the Role: We are seeking a Pension Analyst, Operational Acceptance Testing to support rigorous quality assurance, testing, and readiness activities across pension administration operations. This role ensures that tools, systems, and processes meet defined operational, legislative, and service standards prior to deployment. It is responsible for conducting detailed assessments, analyzing defects, and supporting the smooth rollout of new systems, processes, and enhancements. Please note: This role is a fixed-term position with an end date of December 3, 2027.

As the Newest Member of our Team, You’ll:

• Conduct User Acceptance Testing (UAT), including developing test matrices, defining test scenarios, executing test cases, and analyzing test results.
• Collaborate with IT to investigate, validate, resolve, and re-test system defects.
• Identify, document, and analyze issues related to system processes and functionality.
• Support process improvements and facilitate change across pension administration teams.
• Provide ongoing operational support related to system updates, process changes, and new functionalities.
• Lead or support training activities for system or process changes.
• Collaborate with cross-functional teams, including Member Services, Employer Services, and IT, to strengthen quality assurance and operational readiness.
• Conduct quality inspections on pension processes to identify gaps, root causes, risks, and ensure alignment with plan rules, legislation, and compliance obligations.

To Succeed, You Bring:

• College diploma or university degree, with three (3) plus years of experience in MEPP, public‑sector pension administration, or pension outsourcing.
• Experience with pension administration processes, plan texts, legislation, and system operations.
• Hands‑on experience in testing, documenting system changes, quality reviews, and defect analysis.
• Strong analytical, problem‑solving, and mathematical skills, with high attention to detail.
• Ability to collect, synthesize, analyze, and interpret data to form sound conclusions.
• Clear written and verbal communication skills, able to explain technical concepts to non‑technical stakeholders.
• Proficiency in Microsoft Excel; SQL or Power BI experience is an asset.
• Excellent judgment, time management, and ability to perform under tight deadlines.
• Collaborative mindset with the ability to build strong working relationships.
• PPAC, CEBS, CBP, PMP, Six Sigma, or Agile certifications are considered assets.

The target hiring salary for this position is $81,700 - $96,000. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive.

When you work with CAAT, you’ll enjoy:

• Opportunities to Build a Better You: Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness.
• A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive.
• Work that Truly Matters: You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today.

Diversity, Equity, Inclusion, and Belonging (DEIB): DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic selves to work. CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.