Lead operational excellence at Niagara Airbus as an Operations Manager in Niagara Falls, ON. This full-time role focuses on improving service delivery and managing team performance.
As the Operations Manager, you will oversee daily operational activities at Niagara Airbus, a part of CAA Niagara since 2022. Your leadership will drive efficient 24/7 transportation solutions, enhance customer experiences, and improve processes. This position requires excellent communication and organizational skills to manage scheduling and staffing effectively while resolving operational challenges.
Key Responsibilities:
- Oversee daily operations for timely service delivery
- Lead and mentor staff to foster high performance
- Develop and maintain effective schedules for 24/7 operations
- Address operational issues including customer concerns
- Monitor performance and recommend process improvements
Requirements:
- 2–3 years of experience in operations or logistics
- Proven leadership in a customer-focused environment
- Strong decision-making and problem-solving skills
- Proficiency in scheduling software and Microsoft Office
- Valid Class F license or willingness to obtain
Drive operational success and elevate service quality at Niagara Airbus!
