Launch your career as a Dispatcher with CAA Club Group from the comfort of your home in Manitoba. Focus on the safety of our members through effective service request management.
As an entry-level Dispatcher, you will handle incoming calls and manage road service requests. This role requires knowledge of Ontario roadways and a commitment to maintaining high service standards. You will also receive comprehensive virtual training to ensure your success in the role.
Key Responsibilities:
- Assign and monitor incoming tow and service requests
- Route calls to the nearest contractors for timely assistance
- Ensure compliance with service standards and timeframes
- Clear dispatched calls from the system efficiently
- Manage regional calls, including South Central Ontario and the Maritimes
Requirements:
- Excellent knowledge of Ontario roadways and geography
- Experience in customer service roles
- Prior dispatching experience is an asset
- Strong problem-solving and decision-making skills
- Ability to work independently and manage multiple tasks
Elevate your customer service skills while ensuring member safety as a Dispatcher with CAA Club Group.
Work From Home Dispatcher in Manitoba in Winnipeg employer: CAA Club Group
At CAA Club Group, we pride ourselves on being an exceptional employer that prioritizes the well-being and growth of our Associates. Located in Ontario and Manitoba, we foster a collaborative and inclusive work culture where continuous learning is encouraged through our robust education reimbursement program. With competitive benefits, travel incentives, and a commitment to work-life harmony, we empower our team to thrive while delivering essential services that ensure the safety and peace of mind of our 2.6 million Members.
