At a Glance
- Tasks: Lead operational strategies and enhance member services at CAA Club Group.
- Company: Join a dynamic team at CAA Club Group, focused on excellence and innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Collaborate with IT and business systems for operational success.
- Why this job: Shape the future of operations and drive continuous improvement in a supportive environment.
- Qualifications: Post-secondary education and five years of leadership experience required.
The predicted salary is between 90000 - 110000 $ per year.
Elevate operations at CAA Club Group as the Strategic Director of Operations. This critical role focuses on quality assurance, team leadership, and operational strategy to improve member services.
You will report to the Senior VP, leading approximately 50 employees while ensuring compliance and excellence in back-office operations and special investigations. Your strategic vision will drive continuous improvement initiatives and enhance service quality through efficient workforce management. Cooperation with IT and business systems will be essential for operational success.
Key Responsibilities: • Lead operational strategies and quality assurance efforts • Engage and develop a high-performance team • Supervise member-related back-office operations • Oversee scheduling and capacity optimization • Detect and investigate fraud with precision
Requirements: • Post-secondary education in relevant fields • At least five years of leadership experience • Knowledge of profit-and-loss management • Familiarity with process improvement techniques • Experience in a 24/7 operational environment
Make a significant impact on CAA Club Group operations with your strategic insights. #J-18808-Ljbffr
Strategic Director of Operations in Vaughan employer: CAA Club Group
CAA Club Group is an exceptional employer that prioritizes employee development and fosters a collaborative work culture. As the Strategic Director of Operations, you will have the opportunity to lead a dedicated team while driving meaningful improvements in member services. With a focus on quality assurance and operational excellence, CAA offers a supportive environment where your strategic vision can thrive, making it a rewarding place to advance your career.
