At a Glance
- Tasks: Lead a diverse team and shape operational strategies for member-focused excellence.
- Company: Join CAA Club Group, a leader in membership services and operational innovation.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Other info: Opportunity to mentor a team of 50 and champion continuous improvement.
- Why this job: Drive operational transformation and enhance member experiences in a dynamic environment.
- Qualifications: Post-secondary education and five years of leadership experience required.
The predicted salary is between 121500 - 148500 $ per year.
Become the Strategic Director of Club Operations with CAA Club Group, focusing on compliance, quality assurance, and team engagement. This impactful role offers an opportunity to shape operational strategies.
In this key leadership position, you will guide a diverse team and ensure adherence to operational standards and processes. Your role emphasizes fostering team development and continuous improvement within a membership-focused environment. By leveraging your expertise, you will champion operational excellence and enhance the overall member experience.
Key Responsibilities: • Provide leadership across key operational functions • Develop and mentor a diverse team of around 50 • Conduct quality assurance and compliance audits • Enhance workforce planning and performance metrics • Safeguard membership operations against fraud
Requirements: • Post-secondary education in Business or related field • At least five years of leadership experience • Strong knowledge of operational inefficiencies and improvement strategies • Experience in project management preferred • Effective communication and analytical skills
Lead operational transformation and deliver exceptional service as the Strategic Director at CAA Club Group. #J-18808-Ljbffr
Strategic Director, Club Operations in Thornhill employer: CAA Club Group
CAA Club Group is an exceptional employer that prioritizes team engagement and professional growth, making it an ideal workplace for those looking to make a meaningful impact. With a strong focus on compliance and quality assurance, employees are empowered to lead operational transformations while enjoying a supportive and collaborative work culture. Located in a vibrant community, CAA Club Group offers unique opportunities for career advancement and the chance to enhance the member experience in a dynamic environment.
