At a Glance
- Tasks: Lead analysis and documentation for Guidewire PolicyCenter initiatives and support Agile ceremonies.
- Company: Join CAA Club Group, a member-focused organization dedicated to safety and peace of mind.
- Benefits: Enjoy work-life harmony, wellness programs, travel incentives, and competitive benefits.
- Other info: Collaborative environment with opportunities for continuous learning and career advancement.
- Why this job: Make a real impact in a purpose-driven culture while growing your career.
- Qualifications: 8 years as a Business Systems Analyst with Guidewire experience and strong analytical skills.
The predicted salary is between 98100 - 119900 $ per year.
At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such as road safety and infrastructure, the environment, seniors’ mobility, and consumer protection.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
What You Will Do
- Lead requirements gathering, analysis, and documentation for Guidewire Policy Center initiatives
- Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders
- Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
- Support Policy Center enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
- Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives
- Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended
- Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities
- Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities
- Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders
- Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required
Who You Are
- 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
- Hands-on experience with Guidewire Policy Center implementations, enhancements, integrations, or production support
- Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
- Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
- Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
- Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
- Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
- Experience supporting testing activities, UAT, defect management, and production validation
- Guidewire certification in Policy Center or Insurance Suite Analyst preferred
- Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
- Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred
- Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred
- Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred
Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Senior Business Systems Analyst in Thornhill employer: CAA Club Group
At CAA Club Group, we pride ourselves on being an exceptional employer that prioritizes the well-being and growth of our Associates. Located in Ontario and Manitoba, we foster a collaborative and inclusive work culture where continuous learning is encouraged through our robust education reimbursement program. With competitive benefits, travel incentives, and a commitment to work-life harmony, we empower our team to thrive while delivering essential services that ensure the safety and peace of mind of our 2.6 million Members.
