At a Glance
- Tasks: Coordinate roadside assistance requests and route calls to contractors from home.
- Company: Join CAA Club Group, a leader in roadside assistance across Canada.
- Benefits: Flexible remote work, competitive pay, and opportunities for growth.
- Other info: Ideal for those who love problem-solving and have a knack for geography.
- Why this job: Make a difference by helping people in need while working from anywhere.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 45000 - 55000 $ per year.
CAA Club Group is seeking a dispatch-focused associate to coordinate tow, battery, and light service requests from a home-based role across multiple Canadian regions.
You will route calls to contractors, monitor ETA and costs, and ensure service standards are met while handling calls in Ontario, Manitoba and other Atlantic provinces.
Ideal candidates bring customer service experience, strong communication and problem-solving skills, and a solid knowledge of geography across North America.
Remote Dispatcher: Roadside Tow & Light Service in Québec employer: CAA Club Group
At CAA Club Group, we pride ourselves on being an exceptional employer that prioritizes the well-being and growth of our Associates. Located in Ontario and Manitoba, we foster a collaborative and inclusive work culture where continuous learning is encouraged through our robust education reimbursement program. With competitive benefits, travel incentives, and a commitment to work-life harmony, we empower our team to thrive while delivering essential services that ensure the safety and peace of mind of our 2.6 million Members.