Operations Investigator

Operations Investigator

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Investigate banking transactions and resolve customer inquiries with precision.
  • Company: Join the Butterfield Group, a leader in banking operations.
  • Benefits: Competitive pay, health benefits, and opportunities for career advancement.
  • Other info: Exciting work environment with growth potential in the banking sector.
  • Why this job: Be part of a dynamic team making a difference in customer service.
  • Qualifications: Detail-oriented with strong problem-solving skills.

The predicted salary is between 47250 - 57750 $ per year.

Butterfield Group in Moncton NB seeks detail-oriented individuals to join our Operations team as Investigations Coordinator.

You will investigate inquiries related to Operations Processes, including wire payments, transfers, and other customer account queries.

You will log investigations, respond timely, post entries, escalate when needed, and collaborate with stakeholders to ensure SLAs and policies are followed.

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Operations Investigator employer: Butterfield Group

Butterfield Group is an exceptional employer that fosters a collaborative and respectful work environment in Halifax, where employees are empowered to grow and make a meaningful impact. With a strong commitment to professional development and a comprehensive benefits package, we celebrate diversity and encourage our team members to reach their full potential while contributing to our 160-year legacy of service excellence in the financial services industry.

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Contact Details:

Butterfield Group Recruitment Team

We think you need these skills to ace Operations Investigator

Detail-Oriented
Investigative Skills
Operations Processes Knowledge
Wire Payments Processing
Customer Account Management
Timely Response Skills
Data Logging