Deliver professional customer service at Mindplace Newcastle, managing medical centre administration, reception enquiries, and accurate records. The role is permanent and full time.
Bupa seeks an Administrative Assistant to help create positive experiences for patients, customers, and colleagues. You will coordinate appointments, paperwork, customer reports, results, and correspondence while maintaining a professional reception. The role requires communication, organisation, confidentiality, and confidence using Microsoft Office and appointment systems.
Key Responsibilities:
- Greet and welcome customers throughout their centre visit
- Manage local mailbox, emails, calls, and customer queries
- Dispatch reports and manage abnormal results effectively
- Receive, scan, upload, and follow up customer results
- Collect, distribute, and send incoming and outgoing post
Requirements:
- Professional, friendly service for patients and colleagues
- Strong organisation, reliability, proactivity, and attention to detail
- Flexible availability for hours, days, and shift patterns
- Ability to work autonomously in busy environments
- Medical terminology knowledge or willingness to learn
Use your communication, results management, and administrative skills to support patients and centre operations at Bupa Mindplace Newcastle.
Medical Centre Customer Service Administrator in Bethany employer: Bupa UK
At Bupa Dental Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Practice Managers to lead their teams effectively. With comprehensive benefits including bespoke healthcare plans, mental health support, and opportunities for professional development, we ensure our employees feel valued and equipped to thrive in their roles. Located in Sowerby Bridge, our practice fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in dental care.
