Support patient journeys at Bupa Mindplace Newcastle using reception, appointment management, and customer service skills. This is a full-time role in Gateshead.
As an Administrative Assistant, you will manage reception and administrative activities within a customer-facing health centre. The position involves welcoming adults and children, handling enquiries, maintaining accurate records, and supporting smooth centre operations. You will also manage confidential information, appointments, paperwork, results, and payments.
Key Responsibilities:
- Welcome customers and support their journey through checkout
- Answer, screen, and forward incoming customer enquiries
- Manage appointments and customer details on centre systems
- Prepare paperwork, clinical files, and consent forms
- Process payments, invoices, charges, and credit notes
Requirements:
- Previous reception and administrative experience in customer-facing environments
- Experience managing appointments, enquiries, and accurate records
- Excellent written and verbal communication skills
- Microsoft Office and database or booking-system competence
- Confidential information handling experience and data protection awareness
Bring organised administration, welcoming reception service, and careful appointment management to Bupa Mindplace Newcastle in Gateshead.
Healthcare Receptionist Administrative Assistant in Bethany employer: Bupa UK
At Bupa Dental Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Practice Managers to lead their teams effectively. With comprehensive benefits including bespoke healthcare plans, mental health support, and opportunities for professional development, we ensure our employees feel valued and equipped to thrive in their roles. Located in Sowerby Bridge, our practice fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in dental care.
