Assess collision damage and guide customers through repairs at Kieswetter Carstar in the Kitchener region. Apply automotive repair and sales expertise daily.
This full-time, permanent Collision Estimator serves as a Customer Service Representative leading production in the shop. The role requires accurate damage assessment, estimates, customer communication, and insurance process knowledge. You will collaborate with the body shop team to support timely, efficient repairs and exceptional service.
Key Responsibilities:
- Provide accurate, timely repair-process information to customers
- Ensure compliance with insurance requirements, processes, and metrics
- Communicate customer requests to appropriate team members
- Evaluate repair needs using mechanical knowledge
- Attend recommended training, information sessions, and workshops
Requirements:
- Previous dealership or automotive repair experience preferred
- Experience in sales and customer interactions
- Understanding of required insurance programs and procedures
- Ability to assess vehicle damage accurately
- Ability to work collaboratively in a fast-paced environment
Bring customer service, sales, insurance, and automotive repair expertise to collision estimates and production at Kieswetter Carstar.
Collision Estimator Customer Service Representative in Kitchener employer: Budds` Group
At Intact Service Centre Oakville, we pride ourselves on being an excellent employer by fostering an inclusive and diverse work environment that values collaboration and teamwork. Our commitment to employee growth is evident through our health and wellness initiatives, community involvement activities, and exciting company events, all while offering competitive benefits and discounts. Join us in delivering high-quality service in a supportive atmosphere where your contributions truly matter.
