Responsible for establishing, governing, and improving ITSM processes for consistent service outcomes. Oversees service catalog, request fulfillment, knowledge management, reporting, and service assurance.
Senior Analyst, Itsm Governance & Service Assurance - C$85,000 - C$100,000 A Year in Toronto employer: Brookfield
Brookfield is an exceptional employer, offering a dynamic work culture that prioritizes collaboration, innovation, and long-term growth. Located in the heart of Brookfield Place, employees benefit from a supportive environment that fosters professional development through challenging assignments and exposure to diverse business areas. With a commitment to inclusivity and a focus on employee well-being, Brookfield provides a rewarding workplace for those seeking to make a meaningful impact in technology services.