Use residential construction expertise as a Customer Care Technician in Calgary, conducting inspections, troubleshooting homes, and resolving warranty concerns.
Brookfield Residential seeks a Customer Care Technician for its Calgary location. You will manage homeowner and trade communications, conduct scheduled orientations and warranty reviews, and address call-in service requests. The position requires confident investigations and clear service determinations.
Key Responsibilities:
- Conduct two, twelve, and eighteen month home inspections
- Inspect warranty concerns and provide appropriate solutions
- Coordinate walkthrough schedules and detailed work orders
- Manage complex repairs involving multiple work scopes
- Assess and mitigate field-level safety hazards
Requirements:
- Five years of residential construction or renovation experience
- Progressive customer service experience
- Proficient computer skills
- Excellent interpersonal skills
- Knowledge of New Home Warranty guidelines
Bring residential construction, troubleshooting, and customer service expertise to Brookfield Residential warranty operations in Calgary.
Customer Care Warranty Technician in Calgary employer: Brookfield
Brookfield is an exceptional employer, offering a dynamic work culture that prioritizes collaboration, innovation, and long-term growth. Located in the heart of Brookfield Place, employees benefit from a supportive environment that fosters professional development through challenging assignments and exposure to diverse business areas. With a commitment to inclusivity and a focus on employee well-being, Brookfield provides a rewarding workplace for those seeking to make a meaningful impact in technology services.
