At a Glance
- Tasks: Troubleshoot software bugs and manage incidents as the first point of contact.
- Company: Join Brock Solutions, a dynamic team in Kitchener, ON.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Join a collaborative environment with exciting challenges and career advancement.
- Why this job: Be the hero who solves problems and supports clients in real-time.
- Qualifications: Strong troubleshooting skills and a passion for customer service.
The predicted salary is between 62100 - 75900 $ per year.
Brock Solutions is seeking a Software Support Specialist to join our team in Kitchener, ON.
You will troubleshoot software bugs, handle incident management as the first point of contact, and participate in on-call rotations to meet client commitments.
We value deployment-focused professionals who collaborate across teams, document solutions, and provide timely customer updates while ensuring contractual requirements and high service levels.
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On-Call Software Support Specialist in Kitchener employer: Brock Solutions Inc.
Brock Solutions is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the automation field. With a strong focus on employee ownership, profit sharing, and comprehensive benefits, employees enjoy a flexible work environment that promotes work-life balance while engaging in exciting projects involving cutting-edge technologies. Located in Vancouver, BC, Brock Solutions not only values diversity and teamwork but also offers numerous opportunities for personal and professional growth through company events, fitness initiatives, and a commitment to community involvement.
