At a Glance
- Tasks: Enhance customer experience by managing orders across retail and digital platforms.
- Company: Join the iconic Fendi team and elevate luxury retail.
- Benefits: Competitive pay, employee discounts, and a dynamic work environment.
- Other info: Opportunity for career growth in a prestigious fashion house.
- Why this job: Be part of a luxury brand and make a real impact on customer satisfaction.
- Qualifications: 2 years in retail or customer service; strong communication skills.
The predicted salary is between 36000 - 44000 $ per year.
Enhance customer experience by becoming an Omni Stockist with Fendi. Support retail sales via diverse channels ensuring timely fulfillment of orders and excellent service.
As an Omni Stockist, you will assist Fendi's store management team by managing product requests across retail and digital platforms.
This role encompasses various crucial responsibilities, including order fulfillment through methods such as Ship-from-Store, Buy Online Pick-up In-Store, and curbside pick-up.
Interacting with selling teams and the warehouse, you'll guarantee an elevated customer experience with precision.
Key Responsibilities
- Review pending orders and ensure fulfillment within 24 hours
- Pick, pack, and prepare merchandise for shipping
- Process charge sends and support virtual selling efforts
- Handle daily omni-channel tasks including curbside pick-up
- Act as a technical resource for in-store clienteling platforms
Requirements
- Minimum 2 years experience in retail or customer service
- Associate degree or equivalent experience preferred
- Proficiency in Microsoft Office and inventory systems
- Ability to lift 25 lbs and perform physical labor
- Strong interpersonal and communication skills
Elevate your career at Fendi by bringing expertise in customer experience, omni-channel fulfillment, and retail operations.
Omni Stockist in Vancouver employer: Brobston Group
As a General Manager at our company, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and opportunities for community engagement, all while ensuring you have the tools to deliver an exceptional customer experience. Join us in a location that fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
