Lead GUCCI store operations through inventory management and operational excellence, supporting luxury service and efficient daily execution. This role emphasizes detail and client experience.
As Operations Manager, you will direct store operations and back-of-house teams while collaborating with store management. Your scope includes stock management, product flow, cash reconciliation, after-sales service, maintenance, inventory oversight, and policy enforcement. You will also uphold health and safety protocols.
Key Responsibilities:
- Drive operational excellence using quantitative and qualitative KPI dashboards
- Organize back-of-house areas, stock rooms, counters, and holding areas
- Develop inventory strategies and oversee cycle counts and reconciliation
- Monitor payment flows, tenders, tills, and transaction discrepancies
- Lead product care and after-sales service efficiency
Requirements:
- Minimum five years of retail operations management experience
- Experience in fast fashion or luxury retail preferred
- Proven inventory, logistics, and store operations success
- Proficiency in inventory software, SAP, and Microsoft Office
- Ability to work flexible hours, weekends, and holidays
Bring retail leadership, inventory expertise, and operational discipline to GUCCI's luxury client experience and store performance.
Luxury Retail Operations Manager in Toronto employer: Brobston Group
As a General Manager at our company, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and opportunities for community engagement, all while ensuring you have the tools to deliver an exceptional customer experience. Join us in a location that fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
