Lead Gucci's luxury selling floor with clienteling expertise and real-time coaching, building exceptional service through a visible management approach.
As Team Manager, you will inspire Client Advisors and represent Gucci Values as a Gucci Ambassador. You will develop talent, strengthen client loyalty, and execute strategies supporting category goals. The role combines people leadership, client experience, sales performance, and store operations.
Key Responsibilities:
- Lead elevated client experiences and manage selling-floor client flow
- Coach Client Advisors through feedback, briefings, and action plans
- Analyze store KPIs and recommend performance improvements
- Support recruiting, onboarding, development, and employee relations
- Oversee scheduling, inventory, transactions, and store administration
Requirements:
- Four or more years of sales management experience
- Experience in retail, luxury retail, or service-related industries
- Strong ethics, professionalism, integrity, and influencing ability
- Microsoft Office proficiency, including Word, Excel, PowerPoint, and Outlook
- Flexibility for evenings, weekends, and holidays
Bring luxury retail leadership, clienteling capability, and sales management expertise to Gucci's high-touch selling floor.
Gucci Luxury Retail Team Manager in Toronto employer: Brobston Group
As a General Manager at our company, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and opportunities for community engagement, all while ensuring you have the tools to deliver an exceptional customer experience. Join us in a location that fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.