Lead Gucci Canada’s client engagement strategy through retail planning, relationship management, and regional events across directly operated stores and outlets. Travel domestically up to 60%. The Manager of Client Engagement, Canada translates Gucci America’s strategy into store-embedded plans supporting retention, elevation, acquisition, and sales. This manager leads client development, client relations, and client events. Success requires collaboration with Store Directors, retail leadership, corporate teams, and the General Manager, Canada. Key Responsibilities:
Lead store-specific client development strategies and annual planning Analyze client performance, initiatives, and sales impact Build relationships with top clients and VIP groups Manage regional events calendars, budgets, vendors, and execution Present business area performance results regularly Requirements:
Bachelor’s degree preferred Three-plus years’ management experience in relevant industries Proven B2B and B2C client management experience Luxury fashion industry knowledge and appreciation Microsoft PowerPoint, Excel, CRM, and business intelligence experience Apply client development, luxury relationship management, strategic planning, and event leadership across Gucci Canada’s retail network.
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Gucci Canada Client Engagement Manager in Toronto employer: Brobston Group
As a General Manager at our company, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and opportunities for community engagement, all while ensuring you have the tools to deliver an exceptional customer experience. Join us in a location that fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
