Summary
Lead the client experience and sales performance of a retail team in a luxury menswear environment. Coach advisors to build client loyalty, deliver exceptional service across in-store and online channels, and achieve sales goals.
Responsibilities
- Coach clothing advisors and specialists to maximize sales productivity and maintain service standards.
- Drive client development, omni-channel engagement, and digital sales goals.
- Hire, onboard, train, and develop team members through regular coaching and performance assessments.
- Ensure team compliance with store procedures, cultural standards, and loss prevention policies.
Requirements
- At least 3 years of retail experience, including leadership in a store or department.
- Demonstrated ability to coach and develop employees and improve performance.
- Strong understanding of luxury retail, business plans, and customer loyalty.
- Inclusive mindset and a passion for delivering excellent client experiences.
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Sales Manager in Calgary employer: Brobston Group
As a General Manager at our company, you will thrive in a dynamic and supportive work environment that prioritizes employee growth and development. We offer competitive benefits, a strong emphasis on teamwork, and opportunities for community engagement, all while ensuring you have the tools to deliver an exceptional customer experience. Join us in a location that fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
