At a Glance
- Tasks: Lead exciting pop-up events and visual experiences from start to finish.
- Company: Join a dynamic team at a leading retail brand.
- Benefits: Competitive salary, growth opportunities, and a creative work environment.
- Other info: Collaborative culture with a focus on innovation and professional development.
- Why this job: Make a real impact by enhancing customer experiences and driving brand engagement.
- Qualifications: 5+ years in marketing or events, with strong leadership and project management skills.
The predicted salary is between 82800 - 101200 $ per year.
The Manager, Product Experiences leads the planning and delivery of pop-ups and enhanced visual activations from concept through implementation and post-program evaluation. This role drives cross-functional collaboration, operational excellence, budget management and commercial performance while developing scalable tools and governance for the function. The Manager provides day-to-day leadership, coaching and development to the Product Experience team and partners with Merchandising, Marketing, Visual Merchandising, Store Operations and external brand partners.
Responsibilities
- Lead planning and execution of pop-ups and enhanced visual experiences from concept through implementation and post-program evaluation.
- Oversee project timelines, deliverables, budgets, approvals and resource allocation to ensure on-time, on-budget delivery.
- Manage vendor and agency relationships, providing direction from concept to execution in line with brand and build guidelines.
- Coordinate cross-functional stakeholder planning meetings and ensure alignment, accountability and effective communication.
- Monitor sales, commercial targets and customer engagement metrics to evaluate program effectiveness and recommend improvements.
- Lead program recaps and translate findings into actionable recommendations and scalable best practices.
- Establish program governance, documentation standards and processes to support consistent execution.
- Provide leadership, coaching and performance feedback to Product Experience team members.
Requirements
- Post-secondary degree or diploma in Marketing, Visual Merchandising, Event Management, Business or related discipline.
- 5+ years progressive experience in experiential marketing, retail activations, project management or events, leading complex cross-functional programs.
- 2-3 years people leadership experience with a track record of coaching and developing teams.
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Experience managing budgets, evaluating performance metrics and negotiating with vendors and agencies.
- Excellent verbal and written communication skills and the ability to influence cross-functional stakeholders.
Manager, Product Experiences in Toronto employer: Brobston Group LLC
As a leading employer in the vibrant retail sector, we offer the Manager, Product Experiences an exciting opportunity to shape innovative visual activations while working in a collaborative and dynamic environment. Our commitment to employee growth is reflected in our robust coaching programs and cross-functional partnerships, ensuring that you not only excel in your role but also advance your career. Located in a bustling area, we provide a unique work culture that values creativity, operational excellence, and a strong sense of community, making us an exceptional place to build a meaningful career.
