Summary
The Head Tailor leads the alterations and tailoring function within a retail store, delivering high-quality fit and finish for menswear garments. This role oversees a team of tailors to ensure deadlines, productivity, and quality standards are met while providing exceptional customer service. The Head Tailor works both independently and collaboratively to support store success and customer satisfaction.
Responsibilities
- Lead and mentor a team of tailors and alteration specialists, ensuring productivity and quality targets are met.
- Perform alterations and tailoring on jackets, pants, shirts, and other menswear garments to a high standard.
- Operate and maintain industrial sewing machines and pressing equipment.
- Manage workflow and deadlines to meet customer delivery expectations.
- Provide exceptional service and support to customers to build loyalty and satisfaction.
Requirements
- Minimum 2 years leading a team of tailors or alterationists.
- 2-3+ years experience using and maintaining industrial sewing machines and pressers.
- Proven expertise in altering and tailoring luxury menswear garments, including jackets, pants, and shirts.
- Strong attention to detail, quality workmanship, and time management skills.
- Ability to work independently and as part of a retail team to achieve store goals.
Head Tailor in Edmonton employer: Brobston Group LLC
As a leading employer in the vibrant retail sector, we offer the Manager, Product Experiences an exciting opportunity to shape innovative visual activations while working in a collaborative and dynamic environment. Our commitment to employee growth is reflected in our robust coaching programs and cross-functional partnerships, ensuring that you not only excel in your role but also advance your career. Located in a bustling area, we provide a unique work culture that values creativity, operational excellence, and a strong sense of community, making us an exceptional place to build a meaningful career.
