At a Glance
- Tasks: Join our Conversions Team to support client onboarding and migration activities.
- Company: Broadridge, a global tech leader in financial solutions.
- Benefits: Competitive salary, flexible work arrangements, and extensive professional development opportunities.
- Other info: Dynamic environment with a focus on collaboration and career growth.
- Why this job: Make a real impact by helping clients transition smoothly to new systems.
- Qualifications: Experience in implementation or technical support roles with strong client-facing skills.
The predicted salary is between 110000 - 160000 $ per year.
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career while helping others along the way, come join the Broadridge team. We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases. This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation.
The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live.
Key Responsibilities
- Manage environment setup, configuration, and connectivity for client implementations
- Coordinate deployment of application components and data into test environments
- Support and manage client UAT cycles, including planning, tracking, and issue resolution
- Triage defects raised during testing and coordinate with internal technical teams to drive resolution
- Organise and coordinate additional releases into test environments as required
- Obtain client acceptance and support progression through implementation milestones
- Manage data migrations, including dry runs and preparation for production cutover
- Set up and validate environment monitoring
- Execute and support go-live runbooks during implementation cutover
- Coordinate handover to Client Services / BAU support following successful deployment
- Act as a point of contact between the client and internal teams throughout the conversion lifecycle
- Ensure implementation activities are documented clearly and tracked to completion
Required Skills & Experience
- Experience in an implementation, conversion, onboarding, deployment, or technical support role
- Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders
- Experience managing activities across test, UAT, migration, and go-live phases
- Strong problem-solving skills with the ability to triage defects and coordinate resolution
- Good understanding of environment management, application deployment, and release coordination
- Ability to work in a structured way using runbooks, checklists, and implementation plans
Technical Skills
- Working knowledge of Linux
- Scripting experience with Bash and/or KornShell
- Familiarity with XML
- Understanding of IBM MQ
- Understanding of SFTP
Advantageous / Desirable Experience
- Experience with any of the following would be a strong advantage: TeamCity, Perforce, GitHub, Jenkins, Nexus, Geneos Monitoring
Key Attributes
- Organised and delivery-focused
- Comfortable working across multiple workstreams and deadlines
- Strong stakeholder management and client interaction skills
- Able to work calmly under pressure, particularly during testing and go-live periods
- Detail-oriented with a strong focus on quality and completion
- Proactive and hands-on approach to issue management and resolution
Typical Deliverables
- Environment setup and connectivity readiness
- Test environment deployment coordination
- UAT tracking and defect triage logs
- Release schedules for test cycles
- Migration plans and dry run execution
- Monitoring setup and validation
- Go-live runbooks and cutover support
- Handover documentation to Client Services
Ideal Background
- Software implementation
- Client onboarding or migration projects
- Technical operations or application support
- Release or environment coordination
- Financial services or enterprise systems delivery environments
Compensation
Salary Range: CAD $110,000 – $160,000. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
Workplace Flexibility
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.
Lead Software Engineer in Toronto employer: Broadridge Financial Solutions
At Broadridge, we pride ourselves on being an exceptional employer that champions a culture of empowerment, innovation, and inclusivity. Our commitment to flexible work arrangements, professional development opportunities, and a supportive environment ensures that our associates can thrive both personally and professionally. Located in a vibrant community, we offer a unique chance to contribute to meaningful projects while enjoying a balanced work-life experience.
Contact Details:
Broadridge Financial Solutions Recruitment Team
