Senior Product Designer – Redwood City in Vancouver

About Us: We are at the forefront of leveraging telehealth to offer patients with easy-to-access healthcare services at affordable, transparent prices—no insurance required. Having grown exponentially over the past three years, our platform hosted 500k+ telehealth visits for patients from 30+ states. Our dynamic team includes tech experts from leading companies like Google and Uber, and healthcare professionals from renowned organizations like Oscar and United. Supported by top-tier venture capitalists and Fortune 500 collaborators, we are pioneering the future of US healthcare.

Role Summary: As a Senior Product Designer, you will play a crucial role in shaping the user experience and design of our products. This position demands a skilled practitioner who can balance hands-on design work with collaborative project contributions. You will work closely with cross-functional teams to deliver designs that embody user-centered principles and advance our mission of transforming healthcare.

Key Responsibilities:

• Collaborate on the product design process from concept to implementation, ensuring a cohesive and impactful user experience.
• Work alongside product managers, engineers, and other stakeholders to translate product requirements and user research into elegant design solutions.
• Contribute to the vision and strategy for user experience across our suite of products, aligning with business goals and user needs.
• Participate in user research and usability testing, interpreting user feedback and analytic data into design improvements.
• Support the product design team in various projects, applying best practices in UX/UI design and maintaining high standards of usability and accessibility.
• Stay updated with the latest trends in healthcare technology, UX design, and market needs to keep our products competitive and relevant.

Requirements:

• Proven experience in designing user-centric, effective user interfaces for both consumer-facing and business-facing digital products.
• Strong portfolio demonstrating expertise in product design with a focus on software applications, ideally within the healthcare sector.
• Proficiency with design and prototyping tools such as Figma and Adobe Creative Suite.
• Excellent visual, verbal, and written communication skills to collaborate effectively with various teams.
• Understanding of user-centered design methodologies, with a keen ability to translate user needs and research into practical design solutions.
• Past experience working with China-based developer teams (Strong plus).
• Experiences leading user research (Plus).
• Basic software engineering know-how.

What We Offer:

• A role with significant impact in a company that's a leader in healthcare innovation.
• A supportive, collaborative work environment where creativity and innovation are encouraged.
• Competitive compensation package including comprehensive benefits.
• Professional development opportunities and a commitment to ongoing learning.
• Flexible work arrangements to support a healthy work-life balance.

Note: This is an on-site position. The candidate will work in our office in Redwood City, California. The candidate should expect to work regularly with our China-based development teams in the evenings PST.