Supervisor in Cranbrook

About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming.

About this role: Reporting to the Senior Store Manager, the Supervisor assists in the management of a major retail operation with sales in excess of $9 million. Responsibilities include ensuring good customer service, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variances and ensuring acceptable levels of security in the store for both staff and physical assets. The Supervisor is expected to contribute to improve the Branch image by providing support of all Branch policies. The Supervisor is also involved in training staff, scheduling assignments, participating in all store duties, and may be involved in labour relations matters.

A criminal record check is required. Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position. May be required to lift liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties including frequent bending and standing. Work is performed in a multi-shift retail operation.

Position requirements:

• Education and Experience: Secondary (high) school diploma or equivalent certificate.
• A minimum six (6) months of recent experience in a supervisory role in a retail or hospitality environment.
• Recent experience must have occurred within the past five (5) years and include:
• Experience with fostering a customer centric selling culture and driving sales.
• Experience with store visual presentation.
• Preference may be given to those candidates with any of the following:
• Experience managing an environment with an annual sales volume of over $1 million.
• Experience with hiring, training and coaching employees.
• Experience with managing a team of multiple employees per shift.

Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.