At a Glance
- Tasks: Lead investigations and manage complaints to ensure public safety in nursing.
- Company: Join the British Columbia College of Nurses & Midwives, a leader in healthcare regulation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team environment with a focus on effective complaint management.
- Why this job: Make a real difference in public protection and healthcare standards.
- Qualifications: Master’s degree and 7-10 years of management experience in regulatory programs.
The predicted salary is between 116100 - 141900 $ per year.
Lead the intake and investigations team at the British Columbia College of Nurses & Midwives in a hybrid role.
Oversee complaint management and ensure public protection through strategic direction.
As the Director of Intake & Investigations at BCCNM, you will provide essential leadership and managerial oversight to staff involved in assessing complaints related to nursing.
Your expertise will ensure the effective, fair, and timely handling of cases while fostering a collaborative team environment.
This role demands a strong background in regulatory frameworks and the ability to navigate complex investigations.
Key
Responsibilities
- Develop operational plans aligning with BCCNM’s public protection mandate
- Oversee risk-based assessment and compliance with relevant legislation
- Maintain strategic oversight of the complaints handling process
- Provide expertise in legal and public protection matters
- Implement policies enhancing operational effectiveness
Requirements
- Master’s degree in nursing, healthcare, or law
- 7-10 years of management experience in regulatory programs
- Strong interpersonal and conflict resolution skills
- Experience in health-related environments preferred
- Knowledge of legislative frameworks and Indigenous issues
Drive effective complaint management processes, ensuring public safety and regulatory compliance at BCCNM. #J-18808-Ljbffr
Director of Investigations – Vancouver employer: British Columbia College of Nurses and Midwives
At the British Columbia College of Nurses & Midwives (BCCNM), we pride ourselves on being recognized as one of BC’s Top Employers, reflecting our commitment to a workplace that values flexibility, equity, and professional growth. Our hybrid work model allows for a balanced work-life integration, while our comprehensive benefits package, including 100% employer-paid health and dental coverage and support for professional development, ensures that our employees are well taken care of. Join us in a collaborative environment where your contributions directly impact the health and safety of our communities, all while working in the vibrant city of Vancouver.
Contact Details:
British Columbia College of Nurses and Midwives Recruitment Team
