At a Glance
- Tasks: Provide top-notch customer support and solve problems in a fast-paced environment.
- Company: Join Brink's, a leader in secure logistics with a focus on exceptional service.
- Benefits: Competitive pay, bilingual bonus, and opportunities for career advancement.
- Other info: Collaborative culture with a focus on teamwork and professional growth.
- Why this job: Make a difference by enhancing customer experiences and working with a dynamic team.
- Qualifications: 2+ years in customer service and fluency in English and French.
The predicted salary is between 16.2 - 19.8 $ per hour.
Join Brink's National Client Services as a Bilingual Call Centre Agent. Focused on exceptional customer experiences, this role thrives on problem-solving in a fast-paced setting.
At Brink's, we seek bilingual professionals fluent in English and French.
This position involves responding to inquiries via phone and email while providing technical support related to our products.
You will collaborate with internal teams for effective resolution and contribute to generating operational reports.
Key Responsibilities
- Respond to customer inquiries via phone and email
- Provide support for Brink's products and services
- Diagnose technical issues for quick problem resolution
- Collaborate with teams to ensure customer satisfaction
- Generate and distribute daily operational reports
Requirements
- Minimum 2 years in call center or customer service
- Fluent in English and French, spoken and written
- Strong problem-solving skills under pressure
- Ability to manage multiple priorities effectively
- Positive, team-oriented mindset for collaboration
Deliver solutions and enhance customer experiences as a valued member of Brink's team!
Bilingual Customer Service Agent in Ottawa employer: Brinks
Brink's is an exceptional employer that values the trust built over 150 years, offering a supportive work culture where every employee plays a vital role in delivering outstanding service. With competitive pay starting at $28.75 per hour and a generous hiring bonus of up to $5,000, we provide comprehensive training for new hires, ensuring they feel confident and prepared in their roles. Join us in a dynamic environment that prioritizes safety, teamwork, and personal growth, making it a rewarding place to build your career.
