Director Client Delivery and Coverage in Ottawa

Director Client Delivery and Coverage in Ottawa

Ottawa Full-Time On-site
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Lead digital banking and payments implementations remotely from Canada Eastern Time, combining project management with enterprise client coverage.

Brim Financial seeks a senior-level, client-facing individual contributor to own implementation delivery and ongoing relationships. You will coordinate complex rollouts, manage portfolio health, and translate client needs into roadmap input. The work requires consulting, project management, and strong enterprise relationship management experience.

Key Responsibilities:

  • Own execution of large-scale banking and payments implementations
  • Manage scope, timelines, risks, and cross-functional coordination
  • Run status, RAID, and decision processes
  • Lead client operating cadences and roadmap discussions
  • Track portfolio health and structure product feedback

Requirements:

  • Five to seven-plus years across consulting and project management
  • Strong enterprise relationship management background
  • Experience engaging senior stakeholders during complex implementations
  • Executive-ready written and verbal communication skills
  • Data-driven analytical and critical thinking approach

Bring structured delivery leadership, relationship strength, and analytical rigor to Brim Financial's banking and fintech clients.

Director Client Delivery and Coverage in Ottawa employer: Brim Financial Inc.

Brim Financial is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers while working remotely from the comfort of their homes in Eastern Canada. Join us to be part of a forward-thinking fintech company that values your contributions and empowers you to make a meaningful impact in the digital banking landscape.

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Contact Details:

Brim Financial Inc. Recruitment Team