Technical Lead – HIS Renewal in Owen Sound

The Technical Lead in the Brightshores e-Volve Grey Bruce Project Management Support office provides dedicated technical leadership and coordination for Brightshores Health System's adoption of the TransForm Shared Service Organization (TSSO) regional Oracle Health platform. This full-time project role is accountable for planning, coordinating, and assuring Brightshores technical readiness across network connectivity, end-user and shared devices, identity and access management, single sign-on, printing, mobility, user experience, infrastructure, integrations, biomedical device connectivity, downtime technology, and related site-specific requirements.

Working within an adoption-not-build delivery model, the Technical Lead translates TSSO and Oracle Health technical standards into practical Brightshores implementation plans. The role coordinates assessments, remediation, configuration, testing, deployment, cutover, go-live support, and transition to operations across all Brightshores sites, while ensuring that local technology, devices, workflows, and support processes are safe, reliable, secure, supportable, and aligned with the shared regional HIS.

The Technical Lead reports to the Brightshores Project Director - HIS Renewal for project priorities and deliverables, with a strong functional relationship to the Director of Information Technology and the Vice President, Digital Health and Technology / Chief Information Officer / Chief Privacy Officer. The role works closely with TSSO technical leads, Oracle Health, Brightshores infrastructure and application teams, cybersecurity, privacy, clinical engineering, facilities, telecommunications, service desk, site leaders, project workstreams, vendors, partner hospitals, and clinical and operational stakeholders.

This role requires flexibility to attend meetings and complete technical activities across Brightshores sites, vendor forums, and virtual settings. Travel and work outside regular business hours will be required during testing, deployment, cutover, go-live, and stabilization.

Skills/Abilities/Qualifications Required

• Undergraduate degree or college diploma in information technology, computer science, engineering, health informatics, or a related discipline, or an equivalent combination of education and experience.
• Minimum five years of progressive technical experience supporting complex enterprise or health care environments, including demonstrated responsibility for multidisciplinary technical delivery.
• Demonstrated experience with major clinical or enterprise system implementation, infrastructure renewal, hospital information systems, or comparable organization-wide technology transformation.
• Strong knowledge of enterprise networking, wireless, firewalls, remote connectivity, endpoint and mobile device management, Active Directory, identity and access management, single sign-on, printing, monitoring, and service support practices.
• Experience planning and deploying clinical and end-user devices, shared workstations, mobile devices, scanners, barcode readers, label and document printers, and related peripherals across multiple locations.
• Experience coordinating interfaces, biomedical or point-of-care device connectivity, downtime solutions, testing, cutover, go-live, stabilization, and transition to operational support.
• Sound understanding of health care operations, clinical workflow, patient safety, privacy, cybersecurity, change control, business continuity, and the operational impact of technology decisions.
• Demonstrated project coordination skills, including planning, estimation, procurement support, vendor management, risk and issue management, documentation, status reporting, and management of concurrent dependencies.
• Strong analytical, troubleshooting, facilitation, communication, and relationship-management skills, with the ability to translate technical requirements into clear actions for technical, clinical, operational, and executive audiences.
• Ability to lead through ambiguity, influence without direct authority, manage competing priorities, travel between sites, and work outside regular hours during critical project periods.
• Recent satisfactory performance and attendance records.
• Demonstrate, promote, and encourage Brightshores' values - We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability.
• Advocate for a culture of patient safety and demonstrate how technical decisions and assigned responsibilities contribute to safe, reliable patient care.
• Comply with all applicable health and safety policies, procedures, and regulations, and actively contribute to a safe and healthy work environment.

Assets

• Experience with Oracle Health Millennium, shared regional HIS environments, Imprivata, Microsoft endpoint technologies, enterprise mobility, or hospital biomedical device integration.
• PMP, ITIL, CISSP, CISM, Microsoft, Cisco, VMware, Digital Health Canada, or equivalent technical or project certification.
• Experience in a multi-site hospital environment and in projects involving regional partners, shared services, or external implementation vendors.